2. Acceptance of Terms:
3. Refund Policy:
We want you to be satisfied with your purchases from mydna2u.com. If you are not completely satisfied with a product or service, you may be eligible for a refund. Refunds will be processed under the following conditions:
- Defective or damaged products
- Unacceptable quality of services
- Incorrect product received
To request a refund, please contact our customer support within 3 days of your purchase. Refunds will be processed within 7 business days upon approval. We reserve the right to charge a restocking fee or deduct return shipping costs, where applicable.
4. Products and Services:
mydna2u.com offers a range of products and services. The prices, descriptions, and availability of products are subject to change without notice. We make efforts to provide accurate and up-to-date information, but we do not guarantee the accuracy of product descriptions, images, or specifications.
5. Ordering and Payment:
To place an order, follow the instructions on our Website. We accept payments through various methods, and all transactions are securely processed. Once your order is placed, you will receive a confirmation email with details of your purchase.
6. Shipping and Delivery:
We offer shipping options with estimated delivery times and associated costs. While we strive to deliver products within the specified timeframes, please note that delivery times may vary depending on your location and circumstances beyond our control.
7. User Accounts:
To access certain features of the Website, you may need to create a user account. You are responsible for maintaining the confidentiality of your account information and are liable for all activities conducted through your account.
8. Intellectual Property:
All content, logos, trademarks, and intellectual property on the Website are owned by mydna2u.com or its licensors. You may not use, reproduce, distribute, or modify any content without our explicit consent.
10. Prohibited Activities:
You agree not to engage in any activities that may harm the Website, other users, or third parties.
11. Limitation of Liability:
mydna2u.com is not liable for any direct, indirect, incidental, or consequential damages arising from the use of the Website, including but not limited to product defects, service disruptions, or lost profits.
12. Modifications and Updates:
13. Contact Information:
Suite 02-03 & 02-04 Level 2, Menara See Hoy Chan, No 374 Jalan Tun Razak, 50400 Kuala Lumpur Malaysia
+6012-266 3804 (William)